Alienware X17 R1/R2
17.30 inch 16:9, 3840 x 2160 pixel 255 PPI, AU Optronics B173ZAN01.0, IPS

Alienware m17 P37E (m17 Series)
Processor - Intel Core i9-8950HK 6 x 2.9 - 4.8 GHz, Coffee Lake-H
Graphic - NVIDIA GeForce RTX 2080 Max-Q - 8192 MB, Core: 1230 MHz, Memory: 1500 MHz, GDDR6, 419.67, Optimus
Memory - 16384 MB DDR4-2666, 19-19-19-43, Dual-Channel
Display - 17.30 inch 16:9, 3840 x 2160 pixel 255 PPI, AU Optronics B173ZAN01.0, IPS, Dell P/N: 8CJK2, glossy: no
Mainboard - Intel Cannon Lake HM370
Storage - SK Hynix PC401 512GB M.2 (HFS512GD9TNG), 512 GB
Weight - 2.63 kg ( = 92.77 oz / 5.8 pounds), Power Supply: 924 g ( = 32.59 oz / 2.04 pounds)
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How do I find the Hardware ID in my Alienware? I need it to load the correct drivers.
Sep 01, 2016

The drivers are based on the specific Machine ID of the system.
To find your Machine ID please do the following:
1/ Go to Device Manager
2/ Select the GPU (in Windows 7 it will be listed as “Standard VGA Adapter”, in Windows 8.x or Windows 10 it will be listed as “Microsoft Display Adapter”)
3/ Double click on it and select the 3rd tab labeled Details
4/ Select the second item from the drop down menu labeled Hardware IDS
5/ The end of the second line will list the machine ID, as the last set of numbers.

Who do I contact to get some help with my Alienware Notebook upgrades?
May 30, 2015

If you have any questions or would like some assistance with your upgrade, please fill in this Support Request Form and our Support team would be happy to assist you!

Support Request Form