My Alienware notebook is not regognizing my New GTX 980M Video card...Why??
Dec 05, 2015
1)Make sure to use your modded driver we have provided
2)Disable driver signature enforcement in Windows 10.
Any other issues please contact our support group
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Where do I find drivers for my new VGA card?
Jun 02, 2015
The drivers for all Video Cards that we sell are available in our Alienware Upgrade showroom. On the yellow banner above you will see a series of links. Please choose Drivers and you will be taken to the proper drivers for your notebook.
Here is a link to the Alienware driver page
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Who do I contact to get some help with my Alienware Notebook upgrades?
May 30, 2015
If you have any questions or would like some assistance with your upgrade, please fill in this Support Request Form and our Support team would be happy to assist you!
Support Request Form
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How to Find your GPU Hardware ID?
May 26, 2015
PDF Document
1/ Go to Device Manager
2/ Select the GPU (in Windows 7 it will be listed as “Standard VGA Adapter”, in Windows 8.x/10 it will be listed as “Microsoft Display Adapter”)
3/ Double click on it and select the 3rd tab labeled Details
4/ Select the second item from the drop down menu labeled Hardware IDS
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How do I find the Hardware ID in my Alienware? I need it to load the correct drivers.
Sep 01, 2016
The drivers are based on the specific Machine ID of the system.
To find your Machine ID please do the following:
1/ Go to Device Manager
2/ Select the GPU (in Windows 7 it will be listed as “Standard VGA Adapter”, in Windows 8.x or Windows 10 it will be listed as “Microsoft Display Adapter”)
3/ Double click on it and select the 3rd tab labeled Details
4/ Select the second item from the drop down menu labeled Hardware IDS
5/ The end of the second line will list the machine ID, as the last set of numbers.
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How to Disable the Digital Signature Enforcement of Windows 8x ?
May 20, 2015
PDF Document
Enter in Advanced Options menu in Windows 8.x:
1. Press "Windows" + “R” keys to load the Run dialog box.
2. Type “shutdown /r /o” and press Enter.
3. Windows informs you that you are about to be signed off. Press “Close”.
4. When Windows restarts, press “Troubleshoot” .
5. In the “Troubleshoot options” screen, choose “Advanced options”.
6. In the “Advanced Options” window, choose “Startup Settings”.
7. In “Startup Settings” screen, click “Restart”.
8. After restart in “Startup Settings” windows, press the “F7” (or the “7”) key on your keyboard to “Disable driver signature enforcement”.
Your computer will restart again.
9. After the restart, proceed to install your unsigned driver. During the installation procedure, Windows will inform you that can’t verify the publisher of this driver software. At this point, ignore the warning message and choose “Install this driver software anyway” to complete the installation.
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